Export Data From Your Accounting Package

Learn how to export data from your accounting package to import into AroFlo

Updated on June 2nd, 2024

Use the instructions below to export a list of your clients and suppliers. These can then be uploaded into AroFlo using the bulk import tool.

Do not include credit card details

Please ensure that you do not include client credit card details when exporting from your application. You can either deselect these columns when exporting, or open the file and delete the columns after exporting.

 
 

 

Export clients and suppliers from your system

If you would like to manually export, clean up and then import data from your accounting package, you can use the following tabs to assist with the export instructions:

Get Started:

Select the application with your clients and suppliers

 
 

Xero

Click here to see the Xero support page for instructions

 

To export customer contacts from Xero, refer to the Xero instructions above. Please note the steps below.

  1. Sign into Xero.
  2. Click Contacts > Customers.
  3. Ensure the Customers tab is selected and click Export. A file called 'Contacts.csv' is downloaded.
  4. Rename the file to Customers.csv.
  5. Repeat this process for suppliers, but in Step 2, select Contacts > Suppliers.
  6. If you have any contractors, you can export those too, by selecting Contacts > Contractors.
 

Identify your contacts as 'Client' or ‘Supplier’
If you have exported all of your contacts to one file, you will need to add a column called 'Client/Supplier' and use it to identify each contact as either a Client or a Supplier. This will ensure that we import your contacts correctly into AroFlo; if no distinction is made, all your contacts will be imported as Clients.

 
 
 

MYOB AccountRight

Click here to see the MYOB support page for full instructions

 

Be sure to also:

  • Audit your data to make sure it's up to date before proceeding. Tips on cleaning your data up before or after your export can be found in our Getting Started with AroFlo guide.
  • export both 'customer cards' and 'supplier cards'. The file names should be CUST.TXT and SUPPLIERS.TXT respectively.
  • select the following formatting options: separate data using Tabs, and select Include field headers in file.
  • When MYOB asks which fields to export, click Add All.
 

Format data
The TXT file type that MYOB gives you by default will need to be formatted into usable, delimited data and saved as a CSV file for upload into AroFlo.

 

If you have data that you don't want to import (e.g. if you've used the address field to record notes about a client), please contact Customer Service.

 

Looking for MYOB Essentials?
MYOB Essentials does not allow exporting of contacts. Please contact Customer Service for assistance.

 
 
 

Reckon Accounts or Hosted

To export all customer contacts from Reckon Accounts or Reckon Hosted, follow these steps:

  1. In the top menu, click Reports > Customers & Receivables Customer Contact List
  2. Click Modify Report.
  3. Select ALL options. 

    A quick way to select all options is to hold the down arrow and the space bar on your keyboard until all unchecked items are checked.

     
  4. Click OK.
  5. Click Hide Header > Export.
  6. If you have Microsoft Excel installed, click a new Excel workbook. If you don't have Excel, click a comma separated values (.csv) file
  7. Click Export. Excel, or a text editor, opens and displays the report.
  8. Save the file in a location that you will remember.

Repeat this process to export your suppliers list, but in Step 1, select Suppliers & Payables.

 
 

Other applications

Export data from another source

If you need to export client and supplier data from another source, export your data as a .CSV or .XLS file from that application.

Use our templates
You can use our templates to prepare your data for uploading via AroFlo's bulk import tool.

If your data is complex, use our import templates and send it to us.

 

We recommend that you only include active clients and suppliers. This will ensure users have current client and supplier information from the start.

 

What information do I need to export?

The client and supplier fields listed below can be imported into AroFlo.

  • Any headings in your file do not have to match the field name we have in AroFlo. (E.g. Your file may have 'given name' and AroFlo has 'first name')
  • If a field you require is not shown, you can add custom fields in AroFlo before starting your import.
 

AroFlo comes with a pre-built Training Client and Training Supplier so you can see a completed client or supplier card for reference.

 

Field

Definition

Client / Supplier Name

 

Company/Business name. *This is a required field

 

Primary Contact First Name

 

First name of your contact person at that business. *This is a required field

 

Primary Contact Last Name

 

Last name of your contact person at that business. *This is a required field

 

ABN

 

Client's ABN

 

Client Note

 

A generic message which appears on the client card e.g. 'Ensure invoices are sent to accounts'

 

Client Short Name

 

Short name for client (max. 6 characters)

 

Email

 

Primary contact person's email address

 

Fax

 

Client's primary fax number

 

Mobile Phone

 

Primary contact person's mobile phone number

 

Parent Client

 

Name of the Parent Client (if applicable) n.b. this client will be added as a Child Client

 

Phone

 

Primary contact person's phone number

 

Terms Note

 

Information relating to client's trading terms

 

Transaction Terms

 

Transaction terms for this client as per Site Admin (e.g. 30 Days)

Import values

Check how AroFlo formats this data by going to Create > Client. Check the 'Terms' drop-down menu to see the options available.

 

Website

 

Client's primary website

 

City

 

Client's location suburb

 

Company Address

 

Client's location street address (No. and street)

 

Company Location Name

 

Client's location name (e.g. Level 8 Building 1)

 

Country

 

Client's location country

 

Postcode

 

Client's location postcode

 

State

 

Client's location state

 

GPS - Latitude

 

GPS Coordinates - Latitude

 

GPS - Longitude

 

GPS Coordinates - Longitude

 

Is Individual?

 

A checkbox to specify if your client is an individual (e.g. domestic work for a home owner)

Import values

The Individual field can have the values '1', 'yes', 'y', 't', 'true', 'on', 'checked', 'filled', or 'individual'.

 

Mailing Address

 

Client's mailing street address (No. and street or PO Box)

 

Mailing City

 

Client's mailing suburb

 

Mailing Country

 

Client's mailing country

 

Mailing Location Name

 

Client's mailing location name (e.g. Level 8 Building 1)

 

Mailing Postcode

 

Client's mailing postcode

 

Mailing State

 

Client's mailing state

 

 
 
 
 

What's next?

Once you have your file, simply login to AroFlo and step through the Getting Started Assistant, or follow the instructions here. Alternatively, you can also send the file to us.